Accessibility Statement
We are committed to ensuring digital accessibility for everyone
Our Commitment
Dot Eleven is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.
We believe that everyone, regardless of ability or technology, should be able to access our website and brand platforms. We are actively working to increase the accessibility and usability of our services for all users.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.
Partially Conformant
Our website is partially conformant with WCAG 2.1 Level AA. Some parts may not fully conform to the accessibility standard.
We are actively working to achieve full conformance and regularly audit our website for accessibility improvements.
Accessibility Features
Our website includes the following accessibility features:
β¨οΈ Keyboard Navigation
Full keyboard support for navigation without a mouse. Use Tab, Shift+Tab, Enter, and Arrow keys to navigate.
π Screen Reader Support
Compatible with popular screen readers including JAWS, NVDA, and VoiceOver with proper ARIA labels.
π¨ High Contrast Mode
Dark and light theme options with sufficient color contrast ratios (WCAG AA compliant 4.5:1).
π Resizable Text
Text can be resized up to 200% without loss of content or functionality using browser zoom.
π Clear Language
Content written in clear, simple language. Complex terms are explained when necessary.
πΌοΈ Alternative Text
All meaningful images include descriptive alt text for screen readers and when images fail to load.
π― Focus Indicators
Clear visual focus indicators for keyboard navigation to show which element is currently active.
π± Responsive Design
Mobile-friendly, responsive layout that works across all devices and screen sizes.
βΈοΈ Animation Control
Respects "prefers-reduced-motion" system setting to minimize animations for users with motion sensitivity.
π Descriptive Links
Link text clearly describes the destination. No generic "click here" or "read more" links.
π Form Labels
All form inputs have clear, associated labels and helpful error messages.
π Semantic HTML
Proper use of HTML5 semantic elements (header, nav, main, section, article, footer) for better structure.
Known Limitations
We are aware of the following accessibility limitations and are actively working to address them:
β οΈ Third-Party Content
Some embedded third-party content (social media feeds, maps, videos) may not be fully accessible. We are working with vendors to improve this.
β οΈ Complex Animations
Some decorative animations may be distracting. We respect the "prefers-reduced-motion" setting, but you can also disable JavaScript for a static experience.
β οΈ PDF Documents
Some older PDF documents may not be fully accessible. We are working to remediate these and provide HTML alternatives where possible.
β οΈ Brand Platform Variations
Our individual brand platforms (Bangladesh Books, 71 Shop, etc.) may have varying levels of accessibility. We are standardizing accessibility features across all platforms.
Compatible Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
Screen Readers
- β’ JAWS (Windows)
- β’ NVDA (Windows)
- β’ VoiceOver (macOS, iOS)
- β’ TalkBack (Android)
- β’ Narrator (Windows)
Browsers
- β’ Google Chrome (latest)
- β’ Mozilla Firefox (latest)
- β’ Safari (latest)
- β’ Microsoft Edge (latest)
Input Methods
- β’ Keyboard only navigation
- β’ Voice control software
- β’ Switch devices
- β’ Eye tracking systems
Visual Assistance
- β’ Screen magnification software
- β’ High contrast extensions
- β’ Browser zoom (up to 200%)
- β’ Custom font/color settings
Technical Specifications
Accessibility of Dot Eleven relies on the following technologies:
- β’ HTML5: Semantic markup for proper document structure
- β’ WAI-ARIA: Accessibility attributes for dynamic content and UI components
- β’ CSS3: For responsive design and visual presentation
- β’ JavaScript: For enhanced interactivity (gracefully degrades when disabled)
- β’ Next.js: Server-side rendering for better performance and accessibility
These technologies are relied upon for conformance with the accessibility standards used.
Assessment & Testing
We regularly assess our accessibility through:
π Automated Testing
Using tools like Lighthouse, axe DevTools, and WAVE to identify issues.
π₯ Manual Testing
Testing with real assistive technologies and keyboard-only navigation.
βΏ User Feedback
Collecting feedback from users with disabilities to identify real-world issues.
Last Assessment: November 2025
Assessment Method: Self-evaluation
Report Accessibility Issues
We welcome your feedback on the accessibility of Dot Eleven. If you encounter any accessibility barriers, please let us know:
π§ Email Accessibility Team
[email protected]π Call Customer Support
+880 9617 007798 (Sunday-Thursday, 9AM-6PM GMT+6)
When reporting, please include:
- β’ The web page URL where you encountered the issue
- β’ A description of the accessibility problem
- β’ The assistive technology you were using (if applicable)
- β’ Your browser and operating system
- β’ Screenshots or screen recordings (if possible and relevant)
β Our Response Commitment
We aim to respond to accessibility feedback within 3 business days and will work to resolve reported issues within 15 business days, depending on complexity.
Ongoing Accessibility Efforts
We are continuously working to improve accessibility through:
Regular Audits
Quarterly accessibility audits of all website sections and brand platforms
Team Training
Ongoing accessibility training for our development, design, and content teams
Design System Updates
Maintaining accessible component library with built-in accessibility features
Community Engagement
Consulting with users with disabilities to understand their needs better
Documentation
Maintaining internal accessibility guidelines for all new features and content
Formal Complaints Process
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint:
Step 1: Contact our accessibility team at [email protected]
Step 2: If unresolved, escalate to [email protected]
Step 3: You may also contact external organizations that advocate for disability rights in Bangladesh or file a complaint with relevant regulatory authorities.
Let's Build an Accessible Web Together
Accessibility is an ongoing journey, not a destination. Your feedback helps us create a better experience for everyone.
Last Updated: November 3, 2025
This accessibility statement applies to Dot Eleven and all our brand platforms.