Privacy Policy

1. Introduction

Welcome to Dot Eleven ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Create an account on any of our brand platforms
• Make a purchase through our brands
• Communicate with us via email or other channels

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referral sources and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send administrative information and updates
• To respond to your inquiries and provide customer support
• To send marketing and promotional communications (with your consent)
• To monitor and analyze usage and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Our Brands: Information may be shared across our portfolio of brands (Hadiya Outlet, Jantrapati, Tamafi, E-Posora, Yumify Shop, Wild Musafir Shop)
• Service Providers: We may share data with third-party service providers who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: We may share your information with your explicit consent

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For detailed information about the cookies we use, please see our Cookie Policy.

6. Advertising and Analytics Partners

We work with third-party advertising and analytics partners to understand how you use our services and to show you relevant advertisements. These partners may collect information through cookies, pixels, and similar technologies. We only share data with these partners after you have given your consent through our cookie consent banner.

6.1 Facebook Pixel / Meta Pixel

6.2 Google Ads & Google Analytics

6.3 TikTok Pixel

6.4 Vercel Analytics

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After the retention period expires, personal data is securely deleted or anonymized so that it cannot be associated with you.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage and access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at [email protected]

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: